We must shift our thinking from treating teams as collections of interchangeable individuals that will succeed as long as they follow the "right" process and use the the "right" tools, to treating people and technology as a single human/computer carbon/silicon sociotechnical ecosystem.
你聽過 Reverse Conway Maneuver 嗎?
好燒腦的書啊.
要 reorg 的主管, 可以看看這本書